May 21, 2020
Museums and other destinations adapt to pandemic and reopening efforts

As reopening begins for museums, zoos and more destinations, there are a few organizations that can be looked to for ideas and successes. Gift shops that support nonprofit entities have either closed during the pandemic, or have modified the way they have been operating. Some stores found ways to continue selling with curbside pickup via online stores or phone purchases. Other museums have found ways to engage its members, even if the shops were unable to remain open.

If your organization has a story to share, specifically about how it has handled retail operations, Show Us Your Shop allows you to provide us with information, so museums&MORE may be able to tell your story as well. Here are what some retailers and organizations have been doing. 

Children’s Museum in Oak Lawn

According to an article written by Lorraine Swanson on, the Children’s Museum in Oak Lawn has been offering educational toys, puzzles and gift cards throughout the pandemic closers. Purchases have continued via its online store and also by phone, and has offered curbside pickup. The museum store’s staff recognized that everyday celebrations are still continuing and found an innovative way to adapt selling strategies to meet the needs of shoppers. For more information on Children’s Museum in Oak Lawn, visit

Rock and Roll Hall of Fame

Set to open on June 15, this well-known museum is a destination for music-lovers around the world. The plans set forth in an article in The Chicago Sun Times detailed some of the new procedural features visitors will experience while touring the museum. There are details as well about how the retail environment will change. Some examples are digital tickets and advanced registration, thermal temperature scans, masks and more.  In the article author Curtis Tate also noted the gift store will reopen as well and will follow social distancing guidelines and will follow all state mandated guidelines. For more information on the Rock and Roll Hall of Fame, visit

Bartow History Museum

The Daily Tribune wrote about the Bartow History Museum and its amazing efforts to collect pandemic related accounts to memorialize this time in history. The gift shop closed in mid-March due to the COVID-19 closures, but this museum found a way to engage followers and history buffs and is now dedicated to collecting digital images to document the “here and now” for future generations. The ability to transition and engage has provided input from its community, as the Bartow History Museum is now accepting images, videos and other first-hand accounts to use in future exhibits related to the pandemic. For more information, visit

Woolaroc Museum

Reopening of this museum began on May 20, 2020. Visitors are welcome back to the museum, but there will be limits on the number of guests allowed. The Gift Shop itself will also have maximum capacity levels to follow for the safety of the shoppers and the staff. According to an article in Bartlesville Examiner-Enterprise, the Woolaroc Museum will continue the opening in a variety of phases, the second phase slated to begin in early June, which will include larger events such as weddings, parties, and more. For more information, visit

Remember, museums&MORE would like to share your story, so Show Us Your Shop today.

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