Building the Nest

Owl's Nest Gift Shop in Wichita may be small, but it's neatly stocked with nature, regionally themed items

Getting creative with custom products

Products specific to your location create shopping experience like no other

Making Facebook work for your business

Every business should have a Facebook page. But social media success relies on what your business does after it launches that page.

Manager’s Corner: Chris Gustafson, National Railroad Museum

Gustafson has 30 years of experience in retail, but his focus these days is pretty singular: trains.

Peer Perspective: Kate Bailey, John Ball Zoo

Kate Bailey Assistant Retail Manager, John Ball Zoo Grand Rapids, Michigan Kate Bailey is still somewhat of a newbie to the industry, albeit one that has already learned the value of smart buying, ... more