Retail Profiles

Photo courtesy of The Whitney Shop

The Whitney Shop celebrates the ‘artists among us’

Community is at the heart of The Whitney Shop. Situated in the lively Meatpacking District in Manhattan is The Whitney Museum of American Art, founded in 1930 by Gertrude Vanderbilt Whitney. According to the museum,... more »
New England Aquarium Gift Shop. Photo by Vanessa Kahn.

Maritime mementos: New England Aquarium gift shop rounds out visitor experience

Destination gift shops should reflect the experience they represent, and the New England Aquarium Gift Shop aims to do just that. All gift shop proceeds go directly toward conservation and research... more »
Photo courtesy of Delaware North Parks & Resorts

Sheer splendor: Old Faithful General Store a premier gateway to the Yellowstone experience

Cozy, warm and welcoming. Those are the feelings Old Faithful General Store aims to evoke in customers as they traverse through... more »
Virginia Museum of Fine Arts gift shop

Creating a Connection

Since 1936, the Virginia Museum of Fine Arts (VMFA) has been a cultural destination committed to “enriching the lives of all.” The Richmond museum is state-supported but also privately endowed, Meisha Gourley, interim director of... more »
Old Idaho Penitentiary gift shop

Small But Mighty

The Old Idaho Penitentiary is part of the Idaho State Historical Society and has been open as a museum since 1974. From 1872-1973 it operated as the Idaho Territorial prison and Idaho State Penitentiary, and... more »
Shedd Aquarium

Adventurous Retail

Like many cultural institutions, Shedd Aquarium in Chicago had to adapt during the pandemic closures. In a highly successful move, the marketing department teamed up with its animal care givers and created a digital experience... more »

Positive Impact

Zoo Atlanta is a destination that is “dedicated to connecting people to animals and inspiring conservation action.” For more than 100 years, the zoo has served Atlanta and it is the oldest cultural institution in... more »
Dayton History Museum Gift Shop

Q&A with Emily Teters

Gift Shop® Plus connected with Emily Teters, museum store manager for Dayton History to learn more about the importance of impulse buys and works best with this type of merchandise. In this Q&A Teters shared... more »

Social Connections


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