April 1, 2016
Rock Star Employees

Motivate and mix it up to get the most out of your team

November 15, 2015
Your Fall To-Do List

5 things to do now to make sure your store has a great holiday season

September 1, 2015
Getting Social

Influence purchase decisions with viral content

July 1, 2015
The faces of your franchise

Steps to create the strongest sales team possible

Spring 2015
Add-On to Your Bottom Line

If your checkout counter is the default place to stash small items and trinkets you don't know what else to do with, you could be wasting a valuable display area. After all, the checkout area is one of the last images most customers will see of your store prior to... more »

Fall 2014
A Survival Guide to Combat Internet Lowball Pricing

Many retailers today worry about the effect of the Internet on their brick-and-mortar business and feel that customers will buy from the Internet long before they buy from the store, mostly because of pricing and convenience. This has been made worse by the practice of showrooming," which happens when customers... more »

Spring 2013
Get a Response

Training your staff to help understand the customer experience.

Winter 2012
Mission: Possible

Making Stellar Employees Out of So-So Associates
75 Applewood Drive, Suite A
P.O. Box 128
Sparta, Michigan 49345
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