Retail Profiles

February 2016
Laura Firestone

Q: What is your retail background?  I’ve been the Shop Manager/Buyer at the Akron Art Museum Shop since 2007. Q: What was the draw of working in a museum setting?  The Akron Art Museum is a gem. I was attracted by its stunning architecture, its impressive collection of contemporary art... more »

January 18, 2016
Industry Profile: Best of…

We take a look back at a few previous peer perspectives for this collection of some of the best retail advice we've ever received.

Winter 2016
Manager’s Corner: Justina Doyle, International Museum of Surgical Science

Justina Doyle is the backbone of a museum store all about backbones, not to mention every other kind of bone, organ, muscle, tendon and artery.

Winter 2016
Gift & Souvenir Trend Report

What's new and popular from a memorable day out

Winter 2016
Eco-friendly & Economical

Cincinnati's Krohn Conservatory is not just beautiful, but efficient

January 2016
Justina Doyle

Justina Doyle has a master's degree in arts management, but she also cites her experience as a waitress as helping to train her to anticipate customers' needs. MM: What is your background?JD: I got my undergraduate degree in music business and a graduate degree in arts management. Both degrees had... more »

December 2015
Sandy Hollett

MM: What is your retail background?SH: My retail background began when we opened the Newfoundland Insectarium museum and gift shop in October 1998. I had no retail experience before then, and had to learn everything on the job as I went, including how to operate a cash register.MM: What is... more »

November 2015
Gerry Ward

How many people in the plush toy industry were once an NBA first-round draft pick selection? Gerry Ward was back in 1963. Ward, who grew up in the Bronx, attended Boston College before playing four seasons for four different NBA teams in the 1960s. His former teammates include Bill Russell, John... more »
75 Applewood Drive, Suite A
P.O. Box 128
Sparta, Michigan 49345
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