Retail Profiles

Spring 2016
High-Tech Play

As technology advances, toys follow

Spring 2016
Sweet Retreat

Plenty of specialty candies are out there, if you know where to look

May 2016
Tommy Brown

Tommy Brown has worked for theme parks, department stores and, for the past 13 years, at a major zoo in the Midwest. There's nothing in retail he hasn't done. Brown also is the current vice president of the Zoo & Aquarium Buyers Group.MM: What's the biggest difference between working for... more »

Spring 2016
Art of the Old West

Museum and on-site greeting card operation makes for unique gift shop experience

Spring 2016
All-American Add-Ons

Boost your add-on sales with these U.S.-made products

Spring 2016
Manager’s Corner: Shawne Sheldon, Washington Park Zoo

Volunteering at the local zoo has blossomed into a career for Shawne Sheldon. Ten years ago, Sheldon began volunteering her time at the Washington Park Zoo in Michigan City, Indiana, which, at that time, didn't even have a gift shop, but rather a gift cart. Sheldon eventually got a job... more »

April 2016
Barry Levenson

MM: What do you enjoy most about your job? I love to see people laughing with us, enjoying themselves in an improbable museum that doesn't take itself too seriously. We are a real museum and people do learn about mustard but they have a good time doing so. MM: Does anything... more »

March 2016
Shawne Sheldon

Q: What's the most unusual question a customer has ever asked? We are not strangers to unusual questions. One that comes to mind is if we could collect animal urine for a customer.Q: What's the most fun you've ever had on the job? Hmm, that's really hard to say, there... more »
75 Applewood Drive, Suite A
P.O. Box 128
Sparta, Michigan 49345
616.887.9008
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